Feedback

We welcome your feedback, please complete this form with honest answers. By completing and submitting the form you’ll be assisting us at Engineering Services (Bridgend) Ltd to further improve the services we provide you.

What services did we provide?

Please rate each of the following questions out of 5, where 1 is poor and 5 is excellent or if this is not relevant then select not applicable (N/A).

How would you rate the level of service provided by Engineering Services (Bridgend) Ltd?

Are you able to comment on your rating? E.g. customer service, response time, personnel availability, speed of quotation, etc.

How would you rate Engineering Services (Bridgend) Ltd on price?

Are you able to comment on your rating? E.g. value for money, service provided, etc.

How would you rate Engineering Services (Bridgend) Ltd on their delivery and lead times?

Are you able to comment on your rating? E.g. collection and delivery times, packaging and carriage, turnaround times, etc.

How would you rate Engineering Services (Bridgend) Ltd personnel?

Are you able to provide further comments? E.g. were they polite? on-time? efficient, professional etc.

How would you rate Engineering Services (Bridgend) Ltd on the quality of their service?

Are you able to comment on your rating? E.g. had further trouble with your machine, etc.

How would you rate the level of service provided by Engineering Services (Bridgend) Ltd on value for money?

Are you able to comment on your rating? E.g. satisfactory back up, were your expectations met, etc.

Please rate the question below out of 5, where 1 is very unlikely and 5 is very likely.

How likely are you to you use Engineering Services (Bridgend) Ltd in the future?

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We would appreciate any additional comments, suggestions or feedback you may have can be typed in the box below.

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Disclaimer: Engineering Services (Bridgend) Ltd will not use individual submissions of feedback for marketing purposes, unless given prior written permission by the company submitting the feedback. Engineering Services (Bridgend) Ltd is gathering this information for statistical analysis to further improve the services provided and within the terms of the Data Protection Act 1998. We shall not supply it to third parties.

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